Multi-drop Service
Oversized parcels and assembled e-bikes on shared runs.
Included
Every multi-drop delivery
Book in your own workflow, grouped into efficient shared runs, and tracked from pickup to final drop-off.
- Instant Booking
- Book and instantly pay for your delivery. Perfect for one-off or ad-hoc jobs.
- Shopify & Starshipit
- Import orders from Shopify, or manage deliveries without leaving your Starshipit dashboard.
- Efficient Routing
- Deliveries are grouped into minimal-distance routes without compromising delivery constraints.
- Time Window Precision
- Set pickup and delivery time windows so no one is kept waiting.
- Delivery Preference Control
- Choose whether the delivery requires signature or authorised safe drop.
- Live GPS Tracking
- Real-time map visibility from start to finish for both sender and recipient.
- Recipient Notifications
- Automated SMS updates keep the recipient informed at every step of the journey.
- Digital Proof of Delivery
- Instant photo confirmation and timestamp sent straight to your device upon delivery.
- Fully Insured
- Every shipment is covered from pickup to delivery.
- Free if late, damaged or failed
- Every late, damaged or failed delivery is free, even when it isn't our fault. Parcels also get free returns.
Frequently Asked Questions
- What is the multi-drop service?
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It's for oversized parcels (largest side over 1.2 m) and assembled e-bikes on shared runs. You pay per stop rather than for a whole vehicle. Next-day is for bookings by 5 PM the day before.
- What are your order cutoff times?
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Next-day bookings close at 5 PM the day before.
- What can I send?
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Oversized parcels with a largest side over 1.2 m and assembled e-bikes. Boxed e-bikes are priced as oversized parcels. Standard-sized parcels are coming later.
- What geographic areas do you cover?
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We deliver across Sydney, and also Wollongong, Gosford and Newcastle. We also cover Camden, the Hawkesbury, Katoomba and the Hunter Valley. Regional delivery days are confirmed at booking.
- Are there any hidden fees or fuel surcharges?
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No. All quotes and rates are completely flat and all-inclusive of tolls and fuel levies.
- Is insurance included with my shipment?
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Yes. Every consignment is insured against loss or damage in transit, up to $100,000.
- What happens if a delivery is late, damaged or fails?
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It's free. Every late, damaged or failed delivery is free, even when it isn't our fault. Parcels also get free returns.
- Are there any restricted or prohibited items?
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We do not transport cash, firearms, or illegal hazardous materials. We do, however, safely transport lithium-ion battery powered vehicles (such as assembled e-bikes) provided the batteries are stable for transport.
- How do you handle multi-piece or complex orders (e.g., bikes with separate accessories)?
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We pair primary items with additional accessories using barcode labels generated through your order integration, ensuring everything stays together from pickup through to final delivery.